![]() ![]() See "Where to go from here" below for more information. There are many free online articles and courses where you can learn to spot scam and phishing messages and websites.Popular antivirus programs include Avast, AVG, Avira, Bitdefender, McAfee, Norton, VirusBarrier, Webroot, and Windows Security (formerly Windows Defender), which is built into Windows 10 and 11. Write that information on a note on your desk, in an easy-to-find document in your computer, or in the Notes app on your iPhone, iPad, or Android, so you can be prepared if you receive this type of scam message. Know the name of your current Windows or Macintosh antivirus software (if any), and (if it isn't free) its annual cost, the date when your current subscription will expire next, and whether it will auto-renew on your credit card or not.On a smartphone or tablet you can typically see the full web address of such a link by tapping-and-holding on that underlined word. In order to reveal the real web address that may be hidden underneath a (typically underlined) link, in many computer email programs you can simply hover your mouse cursor (without clicking) over that underlined word.If your email software doesn't show the sender's actual email address every time, learn how to make it visible. Unfortunately, not every email program displays that by default in the example above, such programs would only display that fake "Norton Customer Service" name. Look carefully at the raw email address in the "From" field.There are a number of things you can do to protect yourself, including: They will then try to convince you to give them your credit card number and other personal information, which in turn will probably enable them not only to steal your money, but possibly also your identity. ![]() ![]() Click or call if this was an error or you want to cancel."īoth of these are designed to scare you into clicking their link or calling their number.
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